3 Keys to Organizational Transformation

Once you have figured out where you want to go, the temptation is always to try to get there as rapidly as possible. Most people who have gone to the trouble to work through planning a to-be state don’t want to wait to get there and in their haste to reach their...

Getting to Value from Business Process Modeling

Business process modeling (or mapping) and over time business process management, provide an organization a mechanism to explicitly understand the processes and in turn, activities from which the organization derives value. At MB&A we use the term unit of work to...